BlackBerry users revolt against RIM as disruption spreads | Technology | guardian.co.uk

Saw this coming. Not good news at all, RIM. Not good.

REPORT: Smartphone maker Research In Motion (RIM) is facing a user revolt after tens of millions of users in Europe, the Middle East and Africa suffered a second day without services such as BlackBerry Messenger (BBM), as the company struggled with problems at its hub in Slough, Berkshire.

The company also revealed that the areas affected now include South America, with users in Brazil, Chile and Argentina suffering loss of service.

With more than 70 million subscribers to its services around the world, RIM may have suffered lasting damage to its reputation. Reaction on social networks suggested that some users are considering moving to other platforms, such as Android phones or Apple's iPhone, which are not reliant on RIM's centralised service for connectivity.

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